100% ServiceNow focused

Expert-led ServiceNow implementations. Proven at scale.

We work as the offshore delivery partner for SI firms across India, Singapore, UK, US and UAE — and directly with clients who need certified ServiceNow expertise without the big-SI overhead.

I need offshore resource I need an implementation partner
100%
ServiceNow focused — nothing else
40+
Projects delivered
20+
Certified specialists per module
IN·SG·UK·US·UAE
Partner geographies served
Who we work with
Two ways to engage Ascension Inc

Whether you're an SI firm with a resource gap or a client who found us directly — you get the same certified specialist team.

For SI firms & resource companies
Your certified offshore ServiceNow delivery team
You manage the client relationship. We provide the certified specialists to deliver the project — under your brand, within your structure, on your timeline.
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Certified resource confirmed within 24 hours
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White-label delivery — your client, your brand
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Competitive rates based on your delivery location
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Module specialists, not generalists
Discuss a resource requirement
For direct clients
ServiceNow expertise without the big-SI overhead
If you found us directly, you're getting the same certified team that SI firms rely on — without the intermediary margin or account deprioritisation.
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Certified specialists on every engagement
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End-to-end delivery across all 8 practice areas
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Post go-live support and platform evolution
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Fixed-scope or managed service models
Talk about your project
How it works
From first conversation to delivery

Getting certified ServiceNow resource onto your project shouldn't take weeks. Ours doesn't.

01
Tell us your requirement
Share the module, seniority level, and timeline. We confirm certified resource availability within 24 hours — not "we'll check and come back to you."
02
Agree commercials quickly
Straightforward rate card by module and certification level. Most partnerships are commercially agreed within one week — no lengthy procurement cycles on our end.
03
Your specialist joins your project
Our certified resource integrates into your delivery team, your tools, and your reporting structure. Client-facing or back-end — however you need us positioned.
04
Scale as the project grows
Need to add resource across another module? We can expand the team without restarting the onboarding process — our certified bench is available and ready.
Capabilities
Eight practice areas. Built from real delivery.

Each capability below reflects work our certified team has executed — not services we list and figure out on your engagement.

AI AI Enablement on ServiceNow
GenAI-powered incident summarisation and resolution insights
Now Assist configuration and deployment across modules
AI-driven case deflection and virtual agent design
Predictive Intelligence for ticket categorisation and routing
Machine learning model configuration within ServiceNow
AI readiness assessment for existing ServiceNow instances
Actively delivering
Now Assist · Predictive Intelligence · GenAI integrations
ITSMIT Service Management
Incident, problem and change management configuration
SLA design and escalation workflow architecture
Remedy integration for cross-platform incident sync
Migration from legacy ticketing to ServiceNow ITSM
Automated cross-functional workflow design
HRSDHR Service Delivery
Lifecycle event frameworks — onboarding to offboarding
SAP and PeopleSoft integration for HR data flow
Multilingual HR service frameworks for global orgs
Automated case creation reducing manual HR workload
Employee self-service portal design and build
SPMStrategic Portfolio Management
Demand Management and portfolio visibility setup
Enterprise Agile Planning — SAFe to EAP transitions
Executive-level Performance Analytics and reporting
Scripted REST API integrations for cross-system alignment
Business strategy to execution alignment frameworks
ITOMIT Operations Management
Automated cloud resource tagging frameworks
GCP forecast vs actual billing dashboards
Real-time cloud cost visibility and alerting
Discovery and CMDB population for asset inventory
Event management and AIOps integration setup
CSMCustomer Service Management
Customer case management workflow configuration
Agent workspace setup for efficient case handling
Customer-facing portal with self-service flows
SLA tracking and resolution reporting
CRM and communication system integration
PortalService Portal
Custom portal UX built for your specific user base
Widget development beyond out-of-the-box components
Mobile-responsive layouts for field and remote teams
Role-based portal views for different user groups
Performance optimisation and accessibility improvements
CADCustom Application Development
Scoped application development on the ServiceNow platform
Custom tables, forms, and business logic for unique workflows
Scripted REST APIs and third-party system integrations
Flow Designer and IntegrationHub automation builds
App Engine Studio development and deployment
Certifications
Certified across every practice we deliver

Our team holds active ServiceNow certifications across all modules — 20+ certified specialists per practice area, verifiable on the ServiceNow certification registry.

Certification
Module
What it covers
CSA
Certified System Administrator
Platform configuration, administration, and core ServiceNow setup — foundation for every module we deliver
CIS-ITSM
IT Service Management
Incident, problem, change management, SLA design, and service catalogue configuration
CIS-HRSD
HR Service Delivery
Lifecycle events, employee journeys, case management, and HR portal implementation
CIS-CSM
Customer Service Management
Case routing, agent workspace, customer portal, and service entitlement configuration
CIS-SPM
Strategic Portfolio Management
Demand management, agile planning, portfolio visibility, and investment tracking
CIS-ITOM
IT Operations Management
Discovery, CMDB, cloud operations, event management, and AIOps configuration
Every project is staffed by certified professionals. We can provide individual certificate verification on request during any engagement discussion. No exceptions to this policy.
Ready to discuss a requirement?
Resource gap or new implementation — we respond within one business day.
Get in touch View capabilities
Get in touch
Ready to talk about a project or resource requirement?

Whether you're an SI firm with an immediate resource gap, or a client evaluating ServiceNow partners — tell us what you need and we'll respond within one business day with a clear, direct answer.

Phone / WhatsApp
+91 930 769 3201
Location
India · Singapore · UK · US · UAE
Delivery coverage
India · Singapore · UK · US · UAE · Global remote
Send us a message
We reply within 1 business day. No sales calls without your permission.
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Message sent
Thank you. We'll get back to you within one business day.